Pricing for a flat rate courier job

We are often asked to quote for delivering items for a flat rate regardless of size around a certain area. For example just Essex, Kent and London, just the South of England, just England or anywhere in the UK are often areas we quote for.

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As we deliver in dedicated vehicles (we don’t tranship between vehicles) we know our courier service reduces breakages and our service is excellent. All our drivers are paid at least minimum wage and we have up to date software and satellite navigation systems to ensure that your packages are delivered safely and securely, and in one piece!

Often companies receiving quotes are only interested in a low price, they fail to take into account the cost of redelivery or failed deliveries, fuel surcharges or overweight surcharges, so when getting a quote these need to be asked about. Read the small print of the service level agreement before you send in your consignments.

Items over 35kgs will need two people to deliver the item, it’s health and safety guidelines and our drivers follow them. So asking companies to cut the size of the team down to deliver your goods could put them in a position where they decline your work.

Getting a quote for large quantities to be delivered in one area shouldn’t be like pulling teeth and as a customer you can get the best price for higher volume. Often courier companies will have a minimum volume amount, a sliding scale of prices based on volume is a sensible solution if times are quiet for your delivery needs.This means you will not be charged for deliveries that have not been made keeping your expenditure down and your courier company happy.

One thing that is important when delivering in bulk is that the information on your delivery notes is as accurate as possible. Often sales teams will fill out the purchase order without a real thought to the delivery address or contact details being fully filled out on the delivery notes. If you want trouble free deliveries made ensure that the full delivery address is included with postcode and a contact name and phone number for your customer is easily accessible.

Arrow Light Haulage has extensive experience in this field and is only too happy to advise your company regarding reducing your delivery costs whilst still staying as environmentally friendly as possible.

Sarah Arrow
Same day couriers at a flat rate

Sometimes the collecting part isn’t a problem but the fact that the forwarders are not 24/7 like us means you cannot collect your goods yourself (losing a days pay from work or having to take a days holiday). Time is money and it can be as equally frustrating to sit and watch it being wasted.Sarah & Kevin Arrow, West Thurrock & Dartford Courier and parcel services, Jun 2009Sometimes the collecting part isn’t a problem but the fact that the forwarders are not 24/7 like us means you cannot collect your goods yourself (losing a days pay from work or having to take a days holiday). Time is money and it can be as equally frustrating to sit and watch it being wasted.

We are based in Essex near Tilbury port, a drive from Harwich & Felixstowe and are 10 minutes from the M25, in other words we are real close to your goods. You no longer have to wait - if you want your goods we can collect on your authorisation and deliver.

After waiting for your items to reach the UK you may just decide to cut out all the hassle and ask us to be your courier and collect and deliver for you.

Give me a call on 0844 884 3331 to discuss your courier and delivery requirements.Alternatively send me an email and I’ll get a quote back to you. I’ll need to know the collection postcode, the delivery postcode, the item size and description of the item. If you are unaware of the service you will need, just say so and I can give you a price for each option.

Regards

Kevin Arrow

Basildon couriers and delivery services, same day, next day, every day

5 things that go wrong with other couriers

I was thinking about the major players in the courier industry today. How they do the little niggling things like ring the doorbell for 1 minute on a Saturday morning delivery. That made me wonder what else they do wrong

1. They don’t re-deliver. You go out, miss delivery and they leave a card to collect from the depot thats 30 miles away and you cannot get it for another week…


2. They tell you any time between 9 and 5pm for delivery, and you wait and wait and wait… you call the depot at 5pm and ask about the delivery only to be told, they couldn’t find you.


3. The courier arrives three hours late for the collection, offers no reason or apology for wasting your time


4. The courier decides it’s acceptable to throw items in and out of the van


5. The courier doesn’t use safer, greening driving techniques and pulls away in a cloud of black exhaust fumes..

Top 5 things other parcel couriers do wrong…

Here at Arrow Light Haulage, we take excellent care of your goods that we deliver, we treat them like the’re our own.

We give you fast, accurate collection times. When you use our dedicated / epress same day services you will get an accurate time for delivery. We don’t leave your goods on the doorstep if you are unable to bring it in yourself (although we are not obligated to). For an all round better, faster, greener,  effective courier service just give us a call on 0844 884 3331.

Sarah

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