They rubbed their hands with glee, they were certainly going to save money here! They called B&B in, and they had the wrong size vehicle booked, the booking clerk didn't take the correct details, not to worry, they will send a new correctly sized vehicle. They did 4 hours later, but that was ok, they would still just get it to their important new customer on time.
The server had to be laid down, and the van didn't have carpet on the floor, so it had to be pushed onto the van carefully or the outer casing of the unit would get damaged through the packaging. B&B also had some furniture on the van and shoddily wrapped pallet of ball bearings.
The driver didn't seem to bothered about this, so Byte and Bit and didn't worry after all, they were in the hands of the professionals.
The driver took the paperwork and set off on his journey. On the M25 he did a lot of violent braking and fast accelerating, and the pallet of ball bearings burst through the poor packaging and spilled all over the interior of the van.
After the customer had waited 2 hours past their business closing time, the delivery was finally made, and the server delivered just to the kerbside. The client of Byte and Bit wasn't very happy, and didn't have a good impression of Byte and Bit.
They installed their server, but it didn't work, several ball bearings had got into the casing. Engineers had to be sent at Byte and Bits expense, and then a replacement unit was delivered.
This is a fairy tale right? Sadly no, only the names have been changed to protect the not so innocent!
By using Arrow Light Haulage to deliver their server units Byte and But wouldn't have been late, they wouldn't have created the wrong impression and they wouldn't have had to redeliver a perfect item to their customer to replace the damaged server.
You get what you pay for when it comes to delivering your goods, and if you want to create the right impression then you need to use the right courier from the start.
Just give a call to discuss your delivery needs on 07816 528421, we will even wrap and pack for you as part of our premium services.
Make sure your deliveries end with 'happily ever after' by using the Basildon based courier company that delivers safely, nationwide :-)
Kevin Arrow
Saturday, 16 August 2008
IT deliveries from Basildon, a modern fairytale?
Image via Wikipedia Once upon a time, Byte and Bit Server manufacturers needed to have one of their servers delivered to a customer. They had decided wisely that a courier should deliver the server units, as with the credit crunch and economic downturn, they would save money by no longer having their own delivery vans and drivers. They were saving a small fortune until they employed Breakit & Bashit couriers, the cheapest company in town.
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