When you book a parcel courier do you read the small print?
Last week we took on a new customer who had read the ’small print’ and found it not to his liking until he came to us. When doing his research he found that he would often be charged a ’surcharge’ for delivering to a private address rather than a business address - between £3-£5 extra. He would also be charged a 5% fuel surcharge, and if he went over weight by even just a kilo, he would be charged an extra £3.00 as well.
He started to add it all up and realised the £8.95+VAT he was being charged for delivery wasn’t that cheap once the ’surcharges’ had been added, if fact it could double the initial price for a parcel!
At Arrow Light Haulage we believe in a transparent pricing system - that the cost is determined by the items weight, and thats it. The only extras we charge for are items such as packing and wrapping materials, again this is optional.
So, if you have a parcel to collect in Basildon, Chelmsford or West Thurrock & Dartford give us a call on 0844 884 3331 we are a flat rate courier, no surcharges unless of course you want us to charge for them 
Regards
Kevin
Basildon and Pitsea couriers and delivery
![Reblog this post [with Zemanta]](http://img.zemanta.com/reblog_b.png?x-id=de22d6b6-ceaf-41dd-8841-c0881e28ede3)
Posts
No comments:
Post a Comment